Returns & Exchanges
At Tomato Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures a smooth experience from start to finish.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed.